Housing Association Software

As a housing organisation, you have many of the same requirements as a housebuilder.

You require the ability to track sales leads and to communicate with potential buyers. Not to mention providing customer service to current tenants. You also need an area to process reservations, and a full reporting suite. The ability to fill out application forms for your prospective purchasers or for them to do it themselves is also a necessity, along with the ability to process payments.

With such a wide-ranging set of requirements, housing management can be particularly difficult. Solutions are often spread out among a variety of disparate systems and applications, which cannot be integrated into one simple housing association sales management software.

This can make your job more difficult and lead to unnecessary stress for you and your team. Tasks get missed, emails and SMS aren’t sent out at the right time and processes aren’t followed. Reporting on your data becomes a time-consuming and data-entry centric project.

Enter ContactBuilder. Our cloud-based system is an intuitive and user-friendly customer relationship management (CRM) system. The system is easily accessible, and can be accessed anywhere you have an internet connection.

Between the ContactBuilder core system and our new modules, we have put every feature and function you need all in one place - creating an exceptionally valuable piece of housing association software.

These features include:

• Staircasing applications
• Shared ownership applications
• Customer portal
• Payments and charges
• Online forms
• Aftercare
• Ability to create application steps
• Customer journey emails

Arrange a demo and see exactly what we mean.