Hear from our customers
I'm thrilled to be bringing ContactBuilder to Alderley Homes because I've used it previously. This will enable us to deliver an exceptional customer experience from the first inquiry through completion and beyond. We are excited to work with the team both now and in the future because we know they will be a vital resource in our growth and will help us streamline our operations.
Janet Solan – Sales & Marketing Director, Alderley Homes
ContactBuilder has become our go to system for all related affordable homeownership sales. Over the past 18 months the ContactBuilder team has helped, guided and supported us in the streamlining of our process and procedures through automation.
ContactBuilder has allowed us to not only use the system for first tranche sale but also for shared ownership staircasing and resales. The time and attention to detail from ContactBuilder has allowed our sales team much more flexibility in their working day, and knowing that we can login into the system remotely means we never miss a lead or chance to progress our sale progression, whilst maintaining high levels of assurance.
Although there is an abundance of quality user guides, we know that the ContactBuilder team are always only a phone call or email away to support members of our sales, marketing and leasehold teams.
Post-Covid has been challenging for all businesses and we knew we needed to adapt our thinking and working practices. Coming away from a simple CRM databases is always difficult, but once ContactBuilder had advised and mentored us through the automation there has been no looking back.
Here’s to an evolving and proactive partnership both now and the future.
Ben Kavanagh - Home Ownership Manager, Homehub by Plus Dane
ContactBuilder is an essential tool for us, especially when planning future launches. Having a database of contacts ready to market to and a tool to manage the release of new plots and developments makes launching new sites simple and efficient.
Stephanie Probets - Head of Sales and Marketing , Autograph Homes
ContactBuilder has proved to be extremely straightforward to implement and has been very well received by our sales team on site and in the office. Up-to-the-minute information from ContactBuilder helps me and our sales team to really keep on top of our current sales prospects and ensure we are maximising every single opportunity via proactive lead development. The training, support and service from the ContactBuilder team have all been excellent and we believe the system will be a key tool in helping us achieve continued growth in our sales.
Denis Maddock, Sales & Marketing Director, Seddon Homes
Having had ContactBuilder for just a few months now I can't imagine life without it. It is proving invaluable in managing leads for our developments. My sales team all say how easy it is to use and I would certainly recommend the system.
Ruth Guilor - Sales & Marketing Manager, CG Fry & Son
I really love the ContactBuilder system; we've only had it a few months but I wouldn't be without it now.
Tina Hall – Site Sales Adviser, Peter Ward Homes
ContactBuilder gives us a tactical edge over our competitors by improving the speed and consistency of our response to sales enquiries.
Chris Sams – Financial Director, Rowland Homes
ContactBuilder has helped us maximise our market share in these very competitive times.
Paul Rowley – Managing Director, Rowland Homes
Our site sales advisers find ContactBuilder is a great aid in developing relationships with our prospective customers.
Rosemary Key – Finance Director, Peter Ward Homes
ContactBuilder is my eyes and ears; it enables me and my team to successfully manage enquiries for clients’ developments across the country.
Helen Todd - Director, Stubbings Property Marketing
Using Contact builder has transformed our sales progression and now it is much easier to know where each case it up to and monitor performance. The team have found it easy to use and means everyone in the team knows where each sale is up to. It’s a really simple and effective system which I would recommend to anyone.
Alison Gittins, HomesHub
ContactBuilder has helped monitor our leads, is compliant with GDPR, all information is together. This system makes our jobs a lot easier, the training and support from ContactBuilder has been excellent.
Colette Gannon, Watkin Jones Homes
For us ContactBuilder is an essential piece of software and without it our sales team wouldn’t function. It’s absolutely vital to the everyday running of our business.
Suzanne Hallworth , Seddon Homes
ContactBuilder monitors all leads for us which is invaluable. It prompts us to follow up on tasks and it’s 100% accurate – a great investment.
Kelly Toms , Barwood Homes
We signed-up for ContactBuilder for better sales progression for our team and to help us be compliant with the new GDPR regulations. We’ve found the system makes our jobs easier as we’re no longer reliant on in-house systems that don’t suit sales.
With ContactBuilder all of our contacts for each development are together helping us move our sales forward towards reservation and we’re getting better reporting than we had previously.
Alison Gittins, Plus Dane Housing
The real advantage of the system is that it offers the ability for customers to reserve a new home online. It means that whereas traditionally buyers would have to come to the development to sign the paperwork and pay their reservation fee, now they don’t have to. Once we have qualified a customer we can send them a link to the online application to complete so that they can reserve a new home.
Samantha Williams, Prospect Homes
ContactBuilder has helped monitor our leads, is compliant with GDPR, all information is together. This system makes our jobs a lot easier, the training and support from ContactBuilder has been excellent.
Tracy Burgess, Sales Manager, Lancet Homes
Effective system, great value for money & fabulous background support.
Terri Hayes-Pugh, Sales & marketing director, Cotswold Homes
We wouldn't be without ContactBuilder now, it is super easy for the team to use and keep updated, allowing us to maximise the potential of each lead. The training and ongoing support ContactBuilder offers has been fabulous too.
Sandy Kelly, Head of Sales, Onward Living
Having used the system before, we’re excited to be returning to ContactBuilder and utilising the range of new features they’ve introduced. Having had excellent results with ContactBuilder in the past, it was an easy decision to return to their software as nothing else matched up.
Abigail Skelley, Head of Sales, Harrington Homes
ContactBuilder Professional Edition is more helpful to us when tracking sales and marketing than ever before. The new dashboard widgets show us how our marketing is performing, our current sales, and what upcoming appointments we have as soon as we login – it’s a great new feature!
Daryl Evans, Sales Advisor, Onward Living
The extensive suite of reports offered by ContactBuilder helps us to keep an eye on the important parts of our business with just a few clicks.
Joanne Weston, Sales Co-ordinator , Lioncourt Homes
ContactBuilder is very straightforward to use, an essential tool to manage our contacts from first enquiry through to reservation and beyond.
Sandra Warner (Senior Sales Executive), Metis Homes