Latest news
Best practice with ContactBuilder: automated steps to reservation and easy online payments
The key focus for all housebuilders is sales. Homes need to be sold, preferably within a short timescale, to make the company run efficiently and profitably. Therefore, anything that can streamline and speed up the customer journey from initial...
Best practice with ContactBuilder: online forms and personalised emails
On the surface, online forms and personalising emails with placeholders are vastly different. Of course, they are - but what makes them similar? They both utilise ContactBuilder’s contact records to auto-populate a document. For example, when...
Best practice with ContactBuilder: automating emails with customer journeys
One of the most popular functions of a CRM system is automation: the ability to save time and create consistency for your leads and buyers throughout the sales process. Using and setting up the customer journeys module is worth the initial time and...
We would like to welcome Halton Housing to ContactBuilder
We would like to welcome Halton Housing to ContactBuilder. Their mission is improving people's lives and they believe having a safe, well-maintained home in a neighborhood to be proud of, is key to delivering their ambition. Customers are at the...
Some changes are here to stay
With England on the road back to business as usual, we’re taking some time to reflect on how the last 18 months have affected the new homes industry and what changes are here to stay. From hybrid home/office working, requiring appointments for...